About William

“Building rapport and trust is critical in mediation. I always advise the parties that I’m a neutral participant and that I’m going to try my hardest to get their case settled.”

Interview with William Molfetta 

What inspired you to join MCLA?

I was fortunate to meet Myer Sankary after the LASC closed their ADR program and Myer invited me to join the Valley Bar Mediation Center ( MCLA ).  I was immediately impressed by Myer’s energy and vision and thought it would be a great opportunity.  I made a great decision.  I’m fortunate to have met Myer and many other fantastic people affiliated with MCLA.

How do you personally approach building trust and rapport with the people you mediate?

Building rapport and trust is critical in mediation. I always advise the parties that I’m a neutral participant and that I’m going to try my hardest to get their case settled. I inform the parties how the role of the mediator differs from that of a judge or arbitrator and that the parties and their counsel will make the decision to settle or not settle. I take an interest in each parties’ positions and avoid criticizing their case while at the same time talk about the pros and cons of settlement and trial.  We talk about weighing the costs and risks of trial vs settlement.

What advice would you give someone who is either starting their mediation career?

Starting a mediation practice can be slow and sometimes discouraging.  I would advise aspiring mediators to accept that it will take time and take advantage of pro bono mediations. These mediations will provide great experience and name recognition in the areas you intend to mediate. Mediation gives the mediator the opportunity to meet and work with people from many different backgrounds and cultures.  I find this fascinating and a great benefit of being a mediator. 

What is a common misconception people have about mediation?

Attorneys know the role of a mediator, but I have found that sometimes their clients do not.  Many people think that the mediator is the decision maker and will determine the outcome of their case.  In my introductory comments I always advise the lay parties that I do not have the power or authority of a judge or arbitrator, but that the parties will decide the outcome of the mediation.   We discuss the strengths and weaknesses of the case and I  advise the parties to carefully consider the advice and recommendations of their attorneys.