- How do you handle complex or highly emotional cases?
I am aware that most cases are highly emotional and deeply personal for the parties, and for many attorneys. It is not only a question of money or inconvenience; most parties have been deeply personally affected by the litigation. I make a real effort to listen to all parties and convey that I have heard and acknowledged the financial and emotional impact the matter has had on them. I am always searching for creative ways to find resolution and compromise in complex multi-party / multi-claim cases. I approach complex cases like a puzzle. I endeavor to break the cases down to component parts (puzzle pieces), with an awareness of the bigger picture, knowing that certain parts may be more impactful and helpful to resolve other aspects of the case. The resolution of each component part brings the parties closer to settling the matter. There is great satisfaction in finding that missing piece of the jigsaw puzzle which brings the case to settlement.
2. What do you believe are the key qualities of an effective mediator?
An effective mediator looks for ways to get the parties to compromise, taking into consideration each side’s vulnerabilities and strengths. Rarely does a side have a flawless position. A good mediator will make sure that each side understands the other’s position and perspective, and explore with each side separately how the other side’s arguments might impact their position. Sometimes, breaking up and analyzing the plaintiff’s claims one by one helps separate the strong claims from the weaker ones. An effective mediator realizes the value of closure and persuades the parties that closure is often more valuable than the money at stake.
3. What inspired you to become a mediator?
I like to help people resolve conflicts. The litigation system is designed to be zero-sum, with a winner and a loser. But life isn’t always so clear cut; nor is the outcome of litigation. Often, parties on both sides suffer while they are in litigation. Mediation is a process that can help bring immediate resolution or at least closure to litigated matters. The value of closure should not be underestimated. Life is short. To actively participate and help bring about the immediate resolution of litigated matters inspires me.
4. What are some of your hobbies or interests outside of mediation?
Outside of mediation, I enjoy traveling, hiking, biking, motorcycling, skiing, and most of all, spending time with my family.